Moving to a new hosting provider can be a troublesome process and this is one of the main reasons why most customers would not think of moving to a better hosting provider like ourselves or try out a new innovative hosting platform such as ours..
We have addressed this issue by dedicating human and technical resources to the process of moving our customers’ web files, databases and emails over to our hosting platform in a hassle free and time saving way. And we offer it free!
We are making things really easy for you, our customers, as we add another great selling point to our cloud hosting portfolio. Free Website Migration!
What is free website migration and what does it include?
Website migration is a free service where we will migrate our customers’ site(s) to our high-end cloud hosting platform without you having to do anything on your end except request free website migration in a support ticket to our staff. We know from experience that changing hosting providers can lead to a loss of information, unwanted downtime and lots of negative emotions.
That is why, we will offer this service on your behalf, our customer, so that you can relax and know that the needs of having your websites moved to our cloud hosting platform without any trouble or issues.
DoneRite Domain Name Services has an experienced, highly trained administration team that will make sure our customers’ sites will work exactly as they did on their old hosting platform. Our administrators are well versed in migrating all sorts of websites based on popular web applications such as WordPress, Joomla as well as all types of custom built websites based on the LAMP platform.
How long does it take for your website to be migrated over to us?
We cannot give an estimate on the exact time-frame since there are a lot of variables that are factored into the duration of a site transfer. These include: the size of the web files and databases, the physical location of the current host’s server, the complexity of the transferred website(s), the current workload of our Website Migration Department, etc.
However, we will do our best to migrate your site within 48 hours and in most cases 24h (if the site content is not large).
What information will our hosting customers need to provide to our Website Migration Department?
We will need the login details for the Control Panel used by your old hosting provider and the website’s name (domain name).
How do we address sensitive information?
We use security measures, including, but not limited to: physical, electronic and managerial procedures to safeguard and secure the information that we collect online. When we ask customers or users to provide financial information (such as credit card numbers), this data is protected using the Secure Sockets Layer (“SSL”) technology.
Is there downtime for your transferred websites?
While we migrate a website, it will be available in both your hosting account with us and in your account with your old hosting provider. Once the migration has been completed, we will make sure that everything is working properly and that data integrity has not been compromised. Then our customer will be informed that the migration is over. After that, our staff will instruct you how to move or point their domain name over to their hosting account with us. So, there should be virtually no downtime for our customers’ sites while they are transferred over to our hosting services.
What hosting platform can we migrate you from?
We can migrate our customer’s website(s) from any hosting provider or any hosting platform that is Linux-based, as long as we can get access to their Control Panel and as long as FTP access is available.
The only websites we cannot transfer are mainly the ones based on closed-source website building software, such as: Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.
Free Website migration is available with the following hosting Services:
Shared hosting services:
X-Mini – 1 website
X-Start – 5 websites
X-Pro – We will migrate free of charge up to 15 cPanel accounts (1 website per account only; full backups including e-mails) or up to 5 websites (website files & MySQL databases only) — free of charge for web hosting, reseller hosting, and cloud hosting.
X-Treme – We will migrate free of charge up to 25 cPanel accounts (1 website per account only; full backups including e-mails) or up to 10 websites (website files & MySQL databases only) — free of charge for web hosting, reseller hosting, and cloud hosting.
Supercharged Cloud Servers:
Webmaster Gold – the same as our X-Treme plan
Semi-dedicated 2 – the same as our X-Treme plan
For data migration cases not described above, an hourly fee of 60.00 USD will apply.
In our next post we’ll explain in detail how the migration of cPanel managed websites is carried out by our migration support staff.
DoneRite Domain Name Services